Shipping, Returns & Refunds Policy
Shipping
Shipping times and costs vary depending on the brand, seller and destination. Estimated shipping times are displayed on the respective product pages whenever available.
Returns
Wish & Hint is a curated marketplace featuring products from independent brands, makers and small businesses.
Customers may request a return within 14 days of receiving their order unless otherwise stated on the product page.
Some products may be excluded from returns, including but not limited to:
-
Personalized or custom-made items
-
Made-to-order products
-
Perishable goods
-
Hygiene-sensitive items
Product-specific return conditions are displayed on the respective product pages and may vary by seller.
How to Request a Return
To initiate a return, please contact us at:
Please include:
-
Your order number
-
The product name
-
The reason for the return
We will review your request and coordinate directly with the relevant seller.
​
Refund Processing
Once a return has been approved and received, refunds are generally processed within 14 business days.
Refunds are issued using the original payment method whenever possible.
​
Exchanges
Exchange availability depends on the individual seller and product. Please contact us before returning an item if you wish to request an exchange.
​
Seller-Specific Policies
As Wish & Hint is a marketplace, certain brands may apply specific return or exchange conditions. These conditions are displayed on the relevant product pages and take precedence over the general policy where applicable.
​
Contact
For any questions regarding shipping, returns or refunds, please contact: